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**Shipping Conditions for Vivielle**
**1. Scope**
These shipping conditions govern the dispatch of products ordered via Vivielle's website. By placing an order, you agree to these conditions.
**2. Shipping Costs**
2.1. Shipping costs depend on the weight of the order, the destination, and the chosen shipping method. Exact shipping costs will be displayed during the ordering process.
2.2. Vivielle offers free shipping for orders within certain countries or above a certain order value. Conditions for free shipping are provided on our website or during the ordering process.
**3. Delivery Times**
3.1. Delivery time varies depending on the delivery location and chosen shipping method. Estimated delivery times will be communicated during the order process.
3.2. Vivielle strives to process orders as quickly as possible. Most orders are shipped within 1-3 business days after order receipt.
3.3. Shipping delays outside Vivielle's control do not entitle the customer to claims for damages against Vivielle.
**4. International Deliveries**
4.1. Vivielle delivers worldwide. International deliveries may incur customs duties, taxes, and fees not included in the purchase price and are the customer's responsibility.
4.2. It is the customer's responsibility to inform themselves about local import regulations and bear any additional costs incurred.
**5. Tracking Shipments**
5.1. After your order has been shipped, you will receive a shipping confirmation email containing a tracking link. This link allows you to monitor the shipping status of your order.
**6. Damaged Deliveries**
6.1. If you receive a damaged delivery, please report this immediately to Vivielle. Please retain the goods and the packaging as evidence, and contact our customer service for further instructions.
**7. Returns**
7.1. Information about returns and the return policy can be found in our General Terms and Conditions.
**8. Modification of Shipping Conditions**
8.1. Vivielle reserves the right to change these shipping conditions at any time. Changes take effect immediately and apply to all orders placed after this time.
By placing an order with Vivielle, you confirm that you have read and agree to these shipping conditions.
**1. Scope**
These shipping conditions govern the dispatch of products ordered via Vivielle's website. By placing an order, you agree to these conditions.
**2. Shipping Costs**
2.1. Shipping costs depend on the weight of the order, the destination, and the chosen shipping method. Exact shipping costs will be displayed during the ordering process.
2.2. Vivielle offers free shipping for orders within certain countries or above a certain order value. Conditions for free shipping are provided on our website or during the ordering process.
**3. Delivery Times**
3.1. Delivery time varies depending on the delivery location and chosen shipping method. Estimated delivery times will be communicated during the order process.
3.2. Vivielle strives to process orders as quickly as possible. Most orders are shipped within 1-3 business days after order receipt.
3.3. Shipping delays outside Vivielle's control do not entitle the customer to claims for damages against Vivielle.
**4. International Deliveries**
4.1. Vivielle delivers worldwide. International deliveries may incur customs duties, taxes, and fees not included in the purchase price and are the customer's responsibility.
4.2. It is the customer's responsibility to inform themselves about local import regulations and bear any additional costs incurred.
**5. Tracking Shipments**
5.1. After your order has been shipped, you will receive a shipping confirmation email containing a tracking link. This link allows you to monitor the shipping status of your order.
**6. Damaged Deliveries**
6.1. If you receive a damaged delivery, please report this immediately to Vivielle. Please retain the goods and the packaging as evidence, and contact our customer service for further instructions.
**7. Returns**
7.1. Information about returns and the return policy can be found in our General Terms and Conditions.
**8. Modification of Shipping Conditions**
8.1. Vivielle reserves the right to change these shipping conditions at any time. Changes take effect immediately and apply to all orders placed after this time.
By placing an order with Vivielle, you confirm that you have read and agree to these shipping conditions.
